Project Overview

The YHT (High-Speed Train) Ticket Desk was designed to accommodate the growing demand for efficient, seamless, and visually appealing customer service in the high-speed rail sector. As the first point of contact for passengers, the desk needed to reflect the modern, fast-paced nature of high-speed train travel while providing a functional and ergonomic workspace for the ticketing staff. Craft312 studio was tasked with designing a ticket desk that would not only streamline the ticketing process but also create a welcoming and intuitive environment for travelers.

​

Design Concept

The design concept for the YHT Ticket Desk was inspired by the sleek, futuristic lines of high-speed trains, integrating elements of motion, efficiency, and modernity into the desk’s form. The desk’s layout was crafted to ensure ease of use for both passengers and staff, with a focus on functionality, ergonomics, and accessibility.

The form is clean and minimalist, with flowing curves and smooth surfaces that suggest speed and fluidity, mirroring the design of the trains themselves. The desk’s materials were carefully selected for both their durability and aesthetic appeal, including a combination of high-quality metals, glass, and sustainable materials. The desk is modular, allowing for easy reconfiguration to accommodate varying station requirements and operational needs.

Key to the design was a focus on creating an intuitive experience for passengers. Digital screens are seamlessly integrated into the desk, allowing for quick, easy access to ticketing information, and clear signage is positioned to guide passengers efficiently through the process.

​

Impact

The YHT Ticket Desk design has significantly impacted the passenger experience and operational efficiency within high-speed train stations. The streamlined, modern design has become a focal point for stations, enhancing the overall perception of the YHT brand as innovative and forward-thinking.

For passengers, the desk’s user-centric design creates a seamless and pleasant interaction from the moment they arrive at the station. The thoughtful organization of ticketing features, coupled with accessible technology, has reduced waiting times and made the ticketing process faster and more efficient. The ergonomic design also supports the comfort of ticketing staff, ensuring they can perform their duties with ease and without strain, which contributes to a smoother operation and better customer service.

​

Key Features

​

Ergonomic Design

The desk is designed for comfort and efficiency, ensuring ticketing staff can work long hours without physical strain.

​

Sleek and Modern Aesthetic

A minimalist, futuristic design inspired by high-speed train aesthetics, combining smooth curves, sleek surfaces, and high-quality materials.

​

Integrated Digital Screens

Built-in digital displays allow for easy interaction and efficient ticketing, providing passengers with immediate access to information.

​

Sustainable Materials

The desk utilizes eco-friendly and sustainable materials to align with the modern values of energy efficiency and environmental responsibility.

​

Passenger-Friendly Features

Thoughtfully placed signage, accessible counters, and clear visual cues ensure that passengers can quickly and easily complete their ticketing process.

​

Durability and Low Maintenance

The materials selected are not only aesthetically pleasing but also highly durable, ensuring the desk withstands the high-traffic nature of train stations.